Document and Workflow Management For Customer Service and Help Desks
Increase goodwill with faster turnaround times
Systematically process client queries including orders and quotes by automatically routing correspondence to the appropriate personnel.
Keep a historical record of all communications, with staff able to reply using built-in email viewing and response facilities that offer consistent signatures.
Group mailboxes simplify teamwork by providing access to all correspondence within one central location as opposed to a large number of disjointed individual email boxes.
Save time with quick and easy access to all of your data
Search, retrieve, and send documents without ever touching a piece of paper.
Save time with quick and easy access to all of your data.
Get It Done With Us
“Improve your workflows route your documents to the right people at the right time”
Route your documents to the right people at the right time.
Be up and running with out of the box technology
Get all the set up, training, maintenance, and ongoing support your employees need to get their jobs done.
Be up and running with out of the box technology. Get all the set up, training, maintenance, and ongoing support your employees need to get their jobs done.
Losing data because of poor filing?
You need a system that keeps every document in its place.
PaperTrail is a powerful electronic document management system that
supports and organises your critical business processes.
Any Document Type
Storage and Manage
Powerful Enterprise Content Management
Spend less time managing paper and more time managing processes.
Go paperless. Make the switch today.
138 Athol Street,
Tel: 011 880 4411
Cape Town Office
10 Park Lane, Grosvenor Square,
Century City, Cape Town
Tel: 021 913 1221
59 Aberdare drive, Industrial Park, Phoenix, Durban, 4051
Tel: 031 508 1520
Empower Suites, 8th Floor, Block A, The Octagon, Barnes Road, Central Accra, Ghana
Tel: +233 261 878 023
New Zealand Office
23 Piwakawaka Court, Rototuna, Hamilton, New Zealand 3210
Tel: +64 (0)21 646 767 OR
+64 (0) 2239 27507