Bridging the gap between customers and your company.

The drive to consistently improve communications between a customer and a company, is one that is gaining more momentum in the digital space. Face to face interactions is no longer considered the norm, as more customers would like to interact with their preferred businesses from the comfort of their own personal space.

A shift in this dynamic is propelling businesses to invest in platforms that would allow them to interact with their customers via digital mediums. As a result, companies can expect increased revenue, reduction in overhead costs and improved turnaround times to the customer, from these investments.

Introducing PaperTrail to your organisation has a plethora of benefits for both customer and company.
• Bespoke customer facing platforms, designed for specific aspects of the business.
• Realtime interactions between customer and company.
• Improved processing of documentation for key business activities.
• Enabling customers access to your products anywhere, anytime.
• Transparency between both parties.

The benefits of PaperTrail are two sided, as it streamlines the communications channel from customer to your company but at the same time, provides structured and maintained internal operations via the platform.

 

Written by: Avinash Brijmohan
Professional Services Consultant at Egis Software
Avinash is responsible for implementation and delivery of PaperTrail Projects.

Save time with quick and easy access to all of your data


Search, retrieve, and send documents without ever touching a piece of paper.

Save time with quick and easy access to all of your data.

Get It Done With Us


“Improve your workflows route your documents to the right people at the right time”

Route your documents to the right people at the right time.

Be up and running with out of the box technology


Get all the set up, training, maintenance, and ongoing support your employees need to get their jobs done.

Be up and running with out of the box technology. Get all the set up, training, maintenance, and ongoing support your employees need to get their jobs done.

Losing data because of poor filing?

You need a system that keeps every document in its place.
PaperTrail is a powerful electronic document management system that
supports and organises your critical business processes.

Any Document Type

Capture

Storage and Manage

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Powerful Enterprise Content Management

Spend less time managing paper and more time managing processes.
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Automate business operations ensuring compliance and increase efficiency
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Customisable workflows and powerful form capability
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Allocate incoming correspondence to initiate business procedure
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Collect critical data for customised reports and intelligent searching
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Easily manage permission structures allowing limited access to sensitive information
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IOS and Android compatibility
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Electronically sign and send documents
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Signature compliance in terms of both ECT Act and POPI
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Tight integration to MS Office and Outlook
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Customised third party system integration

Go paperless. Make the switch today.

Where to find us

Johannesburg Office

138 Athol Street,
Highlands North,
2192
Tel: 011 880 4411

Cape Town Office

Unit 5,
10 Park Lane, Grosvenor Square,
Century City, Cape Town
Tel: 021 913 1221

Durban Office

59 Aberdare drive, Industrial Park, Phoenix, Durban, 4051
Tel: 031 508 1520

Ghana Office

Empower Suites, 8th Floor, Block A, The Octagon, Barnes Road, Central Accra, Ghana
Tel: +233 261 878 023

New Zealand Office

23 Piwakawaka Court, Rototuna, Hamilton, New Zealand 3210
Tel: +64 (0)21 646 767 OR
+64 (0) 2239 27507

 

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