Industry solution

Logistics (POD)

Track and trace proof of delivery documents. PaperTrail imports scanned PODs, integrates with your ERP or logistics system and flags missing PODs to chase.

Over 100 million PODs handled per month.

Schedule a Demo How it works

The PaperTrail solution

Track and trace proof of delivery documents

The problem. Proof of delivery slips come back late, damaged or not at all. Until the POD is on file, the invoice waits and a client can dispute the delivery.

Import scanned PODs into PaperTrail and seamlessly integrate with your ERP or logistics application and expedite Invoicing.
Identify missing PODs and other reporting requirements.
Outsourced logistics companies can also offer central, secure access to client PODs online using the PaperTrail portal.

What changes

01 Invoice sooner. Scanned PODs are imported and matched in your ERP or logistics application, so billing doesn’t wait for paper.
02 Nothing goes missing quietly. Missing PODs are flagged so your team chases them before month-end.
03 Clients serve themselves. Outsourced logistics companies give each client secure online access to their own PODs through the PaperTrail portal.

Built for logistics and fleet operators

The difference it makes, in numbers.

“No POD, no invoice. No invoice, no cash.”

100M+proofs of delivery handled on PaperTrail every monthClient result
30–50%lower debtors’ days reported by companies that digitise proof of deliveryIndustry benchmark
Same dayalerts for missing PODs, instead of month-end surprisesTypical result
Secondsto find any POD when a client disputes a deliveryTypical result

The maths

A distributor billing R50 million a month that collects just 10 days sooner frees about R16 million in working capital, and stops paying for drivers to re-deliver lost paperwork.

Work out your numbers

Client results come from PaperTrail clients. Industry benchmark: industry reports on digital proof of delivery. Typical results are what PaperTrail aims for in a well-run rollout; yours depend on your volumes and processes. Rand figures are illustrative.

Scout AI for Logistics (POD)

Ask, check and act with AI.

Scout reads signed delivery notes, spots short or damaged deliveries and matches PODs to invoices.

Scout Search never shares your documents. AI reads documents only for the processes where you choose to share them, with the model you choose, including a local LLM.

Meet Scout

Proof of delivery notes for Polokwane with a short delivery

Scout Search · no documents shared with an AI model

Platform capabilities

Built on the PaperTrail platform.

Since implementation, scanning all our documents on PaperTrail has made our workflow much more unchallenging. In November last year we had Auditors at our JNB branch, and Paper Trail had made it so much easier & faster to assist the Auditors with their requests.

Triton FleetPaperTrail client

FAQ

Frequently asked questions about proof of delivery management

Straight answers to what logistics and fleet operators ask us most. Can’t see your question?

Ask our team

How does PaperTrail manage proof of delivery documents?

Signed PODs are scanned or imported into PaperTrail, which reads the delivery details and matches each POD to its order in your ERP or logistics system. Invoicing can go ahead as soon as the POD is on file.

Can PaperTrail tell us which PODs are missing?

Yes. Reports flag every delivery that doesn’t have a POD yet, so your team can chase it while the driver still remembers the drop, not at month-end.

Can our clients view their PODs online?

Yes. Outsourced logistics companies give each client secure access to their own PODs through the PaperTrail portal, which cuts down on POD requests and speeds up payment.