Industry solution

Compliance

PaperTrail manages the flow of content to compliance teams in one central, transparent system, replacing email chains with controlled, auditable workflows.

Helping clients meet POPIA, FICA, ISO, Quality Management and FDA requirements.

The PaperTrail solution

No Emails one central transparent system

The problem. Compliance work lives in email chains: who sent what, who signed off, and when. When the auditors or the regulator ask, rebuilding that history takes days.

  • Compliance takes various shapes and forms depending on the subject matter requirement.
  • PaperTrail effectively manages the flow of content to the compliance teams while keeping a full audit of events to the point of completion.
  • Distribution and Reporting of content events to the Compliance Team is dynamic and can be setup according to your organisational requirements.

What changes

  1. 01 One central, transparent system. Content flows to the compliance team in PaperTrail, not in email.
  2. 02 A full audit of every event. Each step is recorded through to completion.
  3. 03 Reporting set up your way. Distribution and reporting follow your organisation’s structure.

Built for compliance officers

The difference it makes, in numbers.

“When the regulator calls, I need the history in minutes, not a week of emails.”

  • 5frameworks supported: POPIA, FICA, ISO, quality management and FDAClient result
  • 100%of compliance actions logged: who, what and whenTypical result
  • Minutesto produce audit evidence, not daysTypical result
  • 0compliance tasks lost in personal inboxesTypical result

The maths

Preparing for two audits a year often takes 150 hours each. Cutting that by two-thirds saves 200 hours, and POPIA fines alone can reach R10 million.

Work out your numbers

Client results come from PaperTrail clients. Typical results are what PaperTrail aims for in a well-run rollout; yours depend on your volumes and processes. Rand figures are illustrative.

Scout AI for Compliance

Ask, check and act with AI.

Scout checks submissions against your policies and lists exactly what is missing.

Scout Search never shares your documents. AI reads documents only for the processes where you choose to share them, with the model you choose, including a local LLM.

Meet Scout
Platform capabilities

Built on the PaperTrail platform.

In November last year we had Auditors at our JNB branch, and Paper Trail had made it so much easier & faster to assist the Auditors with their requests. They were pleased with our efficiency.

Triton FleetPaperTrail client

FAQ

Frequently asked questions about compliance management

Straight answers to what compliance officers ask us most. Can’t see your question?

Ask our team
01

How does PaperTrail help with POPIA compliance?

Personal information is stored with role-based access, encryption and a log of everyone who opens it. Records management applies retention and disposal rules, so you can show the Information Regulator how personal information is protected.

02

Can PaperTrail manage FICA documents?

Yes. FICA documents are stored with each client record, with an audit trail, so they’re easy to produce for verification and review.

03

What does the audit trail record?

Every event, from upload and edits to approvals, views and sign-offs, with the person, date and time, through to completion.

04

Does PaperTrail support ISO and quality management?

Yes. Controlled documents, review cycles and sign-offs support ISO and quality management systems, and evidence is ready when the auditor arrives.

05

Can we stop running compliance through email?

Yes. Content flows to the compliance team in one central, transparent system, with reporting that follows your organisation’s structure.

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