Industry solution

Property Management

PaperTrail bridges tenants and landlords with automated application processing and secure e-signatures, simplifying onboarding for SA property companies.

The PaperTrail solution

Automated Application Processing

The problem. A rental application needs forms, IDs, payslips, credit checks and signatures from tenants, owners and agents. Chasing them by email slows every deal, and nobody knows where an application stands.

Property management application processing with PaperTrail
  • Bridge the gap between tenants and landlords through PaperTrail’s effective, and secure eSignature module. Simplify the process of onboarding new owners and manage the application processing flow of new tenants.
  • Our expertise in this space, accompanied with the use of the eSignature module and automated workflows ensures all parties are able to complete, sign off and submit the necessary supporting documents for vetting and credit checks efficiently.
  • Transparency is improved, and all parties are always kept abreast of the status of the application at every stage.

What changes

  1. 01 Applications that complete themselves. Tenants and owners fill in, sign and upload supporting documents online.
  2. 02 Vetting without the back-and-forth. Documents for vetting and credit checks arrive together, ready to review.
  3. 03 Everyone sees the status. Tenants, landlords and agents know where each application stands at every stage.
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Key Features

  • Effortlessly generate leases and automate renewals.
  • Integrate with front-end marketing solutions.
  • Tenants and Lease Managers are able to apply legally binding Electronic Signatures throughout the workflow process.
  • Onboard new Tenants with the Lease Application Form.
Platform capabilities

Built on the PaperTrail platform.

We are grateful that our electronic application, lease and workflow systems were developed prior to Covid, as business continued as normal during lockdown. PaperTrail made a significant difference in our business – the benefits include cost effectiveness, reduction in errors, a remote work environment and digitised data storage.

IHS Property ManagementPaperTrail client
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