Clients

Our Clients

More than 300 organisations run their documents on PaperTrail. Together they process over a billion documents a year: invoices, proofs of delivery, contracts, applications, HR files and more.

300+

clients across South Africa and beyond

1 billion+

documents processed every year

100 million+

proofs of delivery captured a month

17

industries with a dedicated solution

Our Clients Fuel Our Passion.

Why they choose PaperTrail

A billion documents a year, handled with the same care as the first one.

Our clients range from family businesses to listed groups, banks and government departments. What they have in common is volume: thousands of documents arriving every day by email, scanner, courier and app, each one needing to be filed, checked, approved, signed or paid.

PaperTrail captures those documents once, reads them, routes them to the right person and keeps a full audit trail, so teams spend their time on decisions instead of paper. Logistics companies match proofs of delivery to invoices in seconds. Finance teams automate their accounts payable. Property managers vet and sign leases online. HR teams onboard new starters without a single printed form.

Many of our clients have been with us for well over a decade, and they grow with the platform: starting with storage and retrieval, then adding workflow, eForms, electronic signatures and records management as their needs change.

In their words

What our clients say

In 2000 I needed a solution which would enable me to manage my drawings which were at the time being scanned into PDF format. […] I’ve been dealing with them since then and have never felt the need to look elsewhere for a replacement.

PPC

We are grateful that our electronic application, lease and workflow systems were developed prior to Covid, as business continued as normal during lockdown. PaperTrail made a significant difference in our business.

IHS Property Management

I would just like to extend my gratitude towards Papertrail for their persistence and hard work over the weekend. Everything went well and our users are working on the new system without any issues. You really went the extra mile.

South African Reserve Bank

The software itself is a game-changer, offering our business a seamless and intuitive interface that streamlines document organization and accessibility.

CBI-Electric

In November last year we had Auditors at our JNB branch, and Paper Trail had made it so much easier & faster to assist the Auditors with their requests. They were pleased with our efficiency.

Triton Fleet

We have built up a good business relationship with them and find them to be always helpful, attentive and there when we need them, we do not hesitate to recommend them for their solutions and services.

Fair Cape Dairies
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