Digitisation, Digitalisation and Digital Transformation

We live in an era of technology where new business sectors are being formed resulting in new catchphrases being offered, often similar in meaning but at the same time being misunderstood. It’s no wonder that there would be confusion differentiating between these similar-sounding terms.

Digitisation: moving from analogue to digital

Not long ago, business processes were typically analogue. Businesses would print our product manuals, repair books, hard copies of data and information that would be stored in boxes and filing cabinets. While some businesses may still operate this way, the majority have moved to digital. Paperless businesses thrive, where all data and information is stored digitally, somewhere out in a virtual world.

PaperTrail provides these businesses with the opportunities to host all documentation and data digitally. PaperTrail creates digital content which can easily be categorised, indexed and stored electronically. These documents are accessed via an array of devices and applications, making them easily accessible within seconds.

Digitalisation: making the information work for you

PaperTrail allows for the digital creation and management of content, almost instantly.

Digitalisation can occur when implementing PaperTrail Forms that efficiently replace for example hard copy books for service field agents, while at the same time connecting the service field agent to existing information about the customer. This means that the service field agent is  informed with knowledge to best assist the client, and is able to access information about the repair and complete checklists governed by approved business process. This information  would often be extended to mobile devices which providing the service field agent with all required information to perform their job whilst immediately in front of their valued Client.

Digital Transformation: creating new business concepts from digitalisation

In today’s information era, data has become easily accessible across multiple platforms due to digitisation and digitalisation. PaperTrail allows support for digital transformation, creating new applications that connects all digitised data across the business.

PaperTrail is dedicated to the improvement of developing tools that enable companies to successfully implement digital transformation projects, providing significant savings to businesses in terms of time, efficiency and money.

The digital age has altered the way we work and play. These ongoing developments keep our team busy, as PaperTrail continually works at developing new ways to help businesses redefine themselves for the new digital era. The PaperTrail eSignature Module, together with built-in workflow capability is an excellent example of how PaperTrail assists Business in providing a solution that addresses all the pain points that exist in the analogue world.

Save time with quick and easy access to all of your data

Search, retrieve, and send documents without ever touching a piece of paper.

Save time with quick and easy access to all of your data.

Get It Done With Us

“Improve your workflows route your documents to the right people at the right time”

Route your documents to the right people at the right time.

Be up and running with out of the box technology

Get all the set up, training, maintenance, and ongoing support your employees need to get their jobs done.

Be up and running with out of the box technology. Get all the set up, training, maintenance, and ongoing support your employees need to get their jobs done.

Losing data because of poor filing?

You need a system that keeps every document in its place.
PaperTrail is a powerful electronic document management system that
supports and organises your critical business processes.

Any Document Type


Storage and Manage


Powerful Enterprise Content Management

Spend less time managing paper and more time managing processes.
Automate business operations ensuring compliance and increase efficiency
Customisable workflows and powerful form capability
Allocate incoming correspondence to initiate business procedure
Collect critical data for customised reports and intelligent searching
Easily manage permission structures allowing limited access to sensitive information
IOS and Android compatibility
Electronically sign and send documents
Signature compliance in terms of both ECT Act and POPI
Tight integration to MS Office and Outlook
Customised third party system integration

Go paperless. Make the switch today.

Where to find us

Johannesburg Office

138 Athol Street,
Highlands North,
Tel: 011 880 4411

Cape Town Office

Unit 5,
10 Park Lane, Grosvenor Square,
Century City, Cape Town
Tel: 021 913 1221

Durban Office

59 Aberdare drive, Industrial Park, Phoenix, Durban, 4051
Tel: 031 508 1520

Ghana Office

Empower Suites, 8th Floor, Block A, The Octagon, Barnes Road, Central Accra, Ghana
Tel: +233 261 878 023

New Zealand Office

23 Piwakawaka Court, Rototuna, Hamilton, New Zealand 3210
Tel: +64 (0)21 646 767 OR
+64 (0) 2239 27507


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