Client Testimonials

Papertrail made a significant difference in our business. Embracing technology and change was daunting to most staff in the early days, but once they realized the benefits, the wheels started turning. The PaperTrail team is a valued partner in our digital journey. We are grateful that our electronic application, lease and workflow systems were developed prior to Covid, as business continued as normal during lockdown. PaperTrail made a significant difference in our business – the benefits include cost effectiveness, reduction in errors, a remote work environment and digitised data storage. PaperTrail values their customers and their team is always available to provide support and advice. I highly recommend PaperTrail as a trustworthy service provider!

IHS Property Management

PaperTrail has made our workflow easier & faster

We are very pleased with the results on how PaperTrail is working for our Company. Since implementation, scanning all our documents on PaperTrail has made our workflow much more unchallenging. In November last year we had Auditors at our JNB branch, and Paper Trail had made it so much easier & faster to assist the Auditors with their requests. They were pleased with our efficiency. Thank you, and a big thank you to Leanne for her support.

Triton Fleet

We at CBI-Electric are delighted to share our experience with PaperTrail. From the moment we engaged with their team, the level of professionalism and commitment to customer satisfaction was evident. The software itself is a game-changer, offering our business a seamless and intuitive interface that streamlines document organization and accessibility. The robust features, coupled with user-friendly navigation, have significantly enhanced our team’s efficiency and collaboration. In an era where there is plenty of choice, exceptional customer service should be demanded and Egis Software stands out as a beacon of excellence. We wholeheartedly recommend their software to any organization seeking a reliable and efficient document management solution, backed by a team that prioritizes customer satisfaction!

CBI-Electric

Thank you for the amazing work.

Noticed the speed increase, this is the fastest I have seen the system. Ecstatic. Again well done & thank you on the great job.

iStore

Thank you all for the assistance. Our TWF CPT branch is supported by Egis Support Team. They have never disappointed even when our team needed support over weekends.

TWF

A huge thanks to the PaperTrail Team having gotten us to this point. Please extend our appreciation from all including the project team as well as the OM seniors.

Old Mutual

Improved our business process

In 2016 our company objective was to improve our business processes and efficiencies in our Procurement and Creditors Departments as well as the ability to store documents electronically and at the same time reduce the amount of document filing, paper usage and printing. Having done extensive research Egis’ PaperTrail was the solution we opted for. We have built up a good business relationship with them and find them to be always helpful, attentive and there when we need them, we do not hesitate to recommend them for their solutions and services.

Fair Cape Dairies

Persistence and hard work over the weekend

I would just like to extend my gratitude towards Papertrail for their persistence and hard work over the weekend. Everything went well and our users are working on the new system without any issues. You really went the extra mile.

South African Reserve Bank

You’ve provided us with excellent service

I really thought it was an impossible task, and I’m really glad of the outcome. Just want to take the time to thank you once again, you have really been a great help and been patient with us during the entire project, and you’ve provided us with excellent service. Thank you for assistance you always offer, I’ve never had service like this from other suppliers, and I’m thoroughly impressed every time we speak, because the level of service I get from you is unwavering each time. We really happy that we have you on the other side taking care of us, you’ve become a household name here amongst the business analyst team. Thanks for all your help. I’m not quite sure if you have a way to log compliments at EGIS, but if there is, please log this as a compliment, because you deserve it, and we really happy that we have you on the other side taking care of us, you’ve become a household name here amongst the business analyst team. Thanks for all your help.

Tourvest Travel Services

PaperTrail searching and document viewing features are superb.

In 2000 I needed a solution which would enable me to manage my drawings which were at the time being scanned into PDF format. This entailed importing the drawing register into the database and linking each database entry to the corresponding drawing of which at the time we had around 100,000 drawings. Added to that we required a system which kept track of document revisions and above all offered us a tool with which we could search and find all these documents by means of entering various search criteria. I’ve been dealing with them since then and have never felt the need to look elsewhere for a replacement. Any support needs which I may have from time to time are promptly and efficiently addressed.

PPC

Amazing client relations

I am just writing to let you know that we have received such awesome service. Amazing client relations and we are definitely not regretting doing business with Paper-trail. When we get stuck with problems she drops everything and comes to our rescue. Always phoning to find out how things are going and going the extra mile for us. Very professional and reliable.

Rosond

I am now enjoying filing, which I never did before!

EOS

Coordinated well organised team. An awesome team indeed.

Extremely patient and do level best to accommodate business request Delivery. Egis included small aspects into the development that enhanced the functionality, look and feel of the system that was not always requested. Experts in customising of software to suit needs. Always try to accommodate needs. Always gone out of their way to deliver Deployments. Development fast tracked well ahead of schedule. Support Always supportive to the team at anytime of the day. Covid pandemic and working from home: Take care during Covid, we too are in the main working remotely from home, at least we have a decent system to work on.

FNB

Exceptional Service

Service we always get from PaperTrail is and always will be exceptional.

Standard Bank