Good morning Weiming, Sanjay and Wayne
First off, a huge thanks to you and the team that have gotten us to this point. I know we’ve only been in contact with you and Wayne regarding this but we understand that there’s a team supporting this. I’d like to ask you to please extend our appreciation from me, the project team as well as the OM seniors.
PRODUCT OWNER – WITHDRAWALS & RETIRALS
Improved our business process
In 2016 our company objective was to improve our business processes and efficiencies in our Procurement and Creditors Departments as well as the ability to store documents electronically and at the same time reduce the amount of document filing, paper usage and printing.
Having done extensive research Egis’ PaperTrail was the solution we opted for. We have built up a good business relationship with them and find them to be always helpful, attentive and there when we need them, we do not hesitate to recommend them for their solutions and services.
Persistence and hard work over the weekend
I would just like to extend my gratitude towards Papertrail for their persistence and hard work over the weekend. Everything went well and our users are working on the new system without any issues. You really went the extra mile.
You’ve provided us with excellent service
I really thought it was an impossible task, and I’m really glad of the outcome, Just want to take the time to thank you once again, you have really been a great help and been patient with us during the entire Kofax project, and you’ve provided us with excellent service
Its searching and document viewing features are superb.
Quick, friendly and efficient support
Also notable is the quick, friendly and efficient support offered by the PaperTrail technical and Account Management teams whenever their assistance is required.
I’ve never had service like this
I really want to thank you for assistance you always offer, I’ve never had service like this from other suppliers, and I’m thoroughly impressed every time we speak, because the level of service I get from you is unwavering each time. We really happy that we have you on the other side taking care of us, you’ve become a household name here amongst the business analyst team. Thanks for all your help.
Amazing client relations
I am just writing to let you know that we have received such awesome service.
Amazing client relations and we are definitely not regretting doing business with Paper-trail.
When we get stuck with problems she drops everything and comes to our rescue. Always phoning to find out how things are going and going the extra mile for us. Very professional and reliable.
Thank you for the assistance Support
I really want to thank you for assistance you always offer, I’ve never had service like this from other suppliers, and I’m thoroughly impressed every time we speak, because the level of service I get from you is unwavering each time.
I’m not quite sure if you have a way to log compliments at EGIS, but if there is, please log this as a compliment, because you deserve it, and we really happy that we have you on the other side taking care of us, you’ve become a household name here amongst the business analyst team.
Thanks for all your help.